Settlement Services
Need help settling in Canada?
We provide free help to newcomers of all ages to settle into life in Canada and connect with important community resources. Whether you need individual support or prefer group sessions, we’ve got you covered in over 30 languages! Our Settlement workers create a welcoming and safe environment for newcomers, where they can build trust and feel respected, regardless of their diverse backgrounds and needs. Our goal is to ensure your transition into Canadian society is not only smooth but also supportive, helping you feel at home and succeed!
How we can help
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Personalized Settlement Plan: First, we work with you to understand what you need and make a detailed plan tailored to you and your family.
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One-on-One Support: You can meet with us individually for personal guidance and support with documents such as permanent residence, child tax benefits, preparing for the Canadian citizenship test, and any ongoing settlement needs.
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Group Learning Sessions: Join our group meetings to learn about life in Canada, including its culture, traditions, your rights, and topics like health, housing, education, childcare, employment, and more.
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Connecting to Community Services and Referrals: We guide you to essential services like health care, housing, schools, and legal advice, ensuring you have access to everything you need. We can also refer you to specific programs and services that are right for you.
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Volunteering Opportunities: We can connect you with volunteer work, helping you integrate into the community.
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Respectful and Safe Environment: Our team listens and supports you with respect for your background and specific needs, ensuring your transition into Canadian society is as smooth and comfortable as possible.
Starting fresh in a new country can be both exciting and challenging. Many newcomers to Canada experience this mix of emotions as they adapt to their new home. At CCS, we’re here to support you every step of the way, helping you feel at home, thrive, and contribute to Canada. Here’s a reflection from a newcomer who valued the support they received from CCS.
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Thank you for your assistance and never leaving my side. Thank so much for helping me by giving me the right resources and information. I will never forget you and the help you provided to me and the family.
Settlement Services Locations
Our services are provided in our CCS locations as well as libraries, community centres and our partner organizations.
For more information, please contact us: :
- Toronto (55 Town Centre Court)
416-757-7010
Things you should know
Glossary
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- Newcomer
- In Canada, people who have recently left another country to settle here are commonly referred to as "newcomers to Canada".
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- Settlement
- Getting used to your new life in Canada, like finding a home, learning the language, getting a job, and understanding Canadian ways.
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- Settlement Organizations like CCS
- An organization that provides essential help for newcomers to Canada like learning English, finding work, and various support for adjusting to life in Canada.
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- Permanent Resident (PR)
- Someone who has been given permanent resident status by immigrating to Canada but is not a Canadian citizen.
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- Citizenship
- Being officially recognized as a member of a country. In Canada, it lets you vote, travel with a Canadian passport, and more.
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- Social Insurance Number (SIN)
- A 9-digit number you need to work in Canada or to get government help and benefits.
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- Healthcare Coverage
- In Canada, this refers to the public health insurance that allows residents to get most health care services for free.