Settlement Integration Place

Find Support and Belonging at our Settlement Integration Place

Need assistance in settling in Canada?

At our Self-Help Centre, we are dedicated to empowering newcomers of all ages as they adjust to life in Canada. Our settlement support services help you navigate and integrate into Canadian society while connecting you with essential community resources in Scarborough and Greater Toronto Area. We offer a wide range of individual and group sessions, ensuring you receive assistance that meets your unique needs.

How we can help

  • Personalized Settlement Planning:

    • Individual assessments to identify newcomer settlement needs.
    • Development of a detailed, personalized settlement plan.

  • Case Management:

    • A holistic, collaborative approach centered on the wellbeing and settlement needs of newcomers and their families.

  • Information and Orientation Sessions:

    • Guidance on life in Canada, including Canadian culture, traditions, and understanding your rights.

  • Group Activities:

    • Networking Groups – Opportunities to build supportive social networks and share valuable resources.
    • English and French Conversation Groups – Practice and improve your language skills in a supportive environment.
    • Computer Literacy Sessions – Learn essential digital skills to navigate technology confidently.
    • Female Youth Leadership – through our FIS Program

  • Access to Essential Community Services:

    • Support in areas such as health, housing, education, childcare, employment, finance, immigration, language learning, and legal assistance.

  • Government Forms and Applications:

    • Help with understanding and completing various government forms and applications.

  • Volunteer Connections:

    • Opportunities to engage with the community through volunteer work.

  • Citizenship Test Preparation:

    • Assistance in preparing for the Canadian citizenship test

  • Community Service Programs for Women – Funded by the City of Toronto, provides personalized one-on-one case management and engaging group activities. These services aim to reduce social isolation, foster creativity, and help participants develop essential skills for employment and personal growth.

  • Family in Settlement Program: works in partnership with East Scarborough Boys and Girls Club, we provide settlement support to families in a holistic approach with specialized needs assessment for families with young children and children with special needs. To learn about this program, click here.

Things you should know

  • Eligibility Criteria: This program specifically provides support for newcomers. To receive our services, you must qualify under one of the following categories: Permanent Resident, Convention Refugee, Live-In Caregiver, Ukrainian Temporary Resident, or Dependent.

  • Free Services: Our services provided for at no cost! CCS representatives will never request payment in exchange for services we offer.

  • Language Support: We provide services in over 30+ languages!

  • Appointment Scheduling: We are a “Walk-in” self-help centre, so come in anytime during our opening hours. We also recommend scheduling an appointment for a smoother experience.

  • Bring Identification! Please have your personal ID and any immigration documents with you when you visit us.

  • Family Welcome: You are encouraged to bring any family members who may also need our help and support.

  • Confidentiality: We ensure that all your personal information is kept private and secure.

  • Cultural Respect: Our team respects and values all cultures and backgrounds, ensuring a welcoming environment for everyone.

  • Various Locations: Our services are available at multiple locations for your convenience, so you can find help near you. Call us to find out your closest location!

  • Ongoing Support: We are here to offer you long-term assistance, not just a one-time service, to support your continuous settlement journey.

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